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Shipping & Returns

 

PAYMENT

 

Payment can be made by credit card, debit card or PayPal. We do not store card details.

 

DELIVERY

 

We are offering free delivery throughout the UK! If you do live in a region of the UK that is difficult to get to, I will contact you to confirm if there will be an additional charge for delivery.

 

Delivery charges for the customers from outside of the UK will be different depending on the location.

 

ORDER DISPATCH

 

We aim to dispatch your order as soon as possible. All our items are custom made so please allow up to 4 working days for the order to be processed.

 

EXPRESS DELIVERY 

 

If you like to have your order to be delivered to you faster, withint 1-2 working days (Monday-Friday) please choose next day guaranteed delivery on checkout. The order has to be placed before 11 am (Monday – Friday) to be dispatched on the same day. Costs of express delivery service will be calculated at the checkout. Please note, this is not Saturday delivery and all orders placed on Thursday after 11 am will be delivered on Monday before 1 pm.

 

PLEASE NOTE

 

We do not ship feather inserts outside the UK! If you require cushion with a pad we offer polyester pads instead which can be chosen from the drop down boxes on each item page.

 

RETURNS POLICY

 

There are several circumstances in which we will happily refund your purchase, subject to the item being returned within 30 days of the item being received by you.

 

RETURNS

 

The unwanted product must be returned in an ‘as new’ condition with all packaging and accessories, within 30 days of the item being received by you. Personalised items cannot be returned, unless faulty. Vintage Designs Reborn are not liable for the cost of postage incurred for returning items which were ordered. In the event of an incorrect item being delivered Vintage Designs Reborn will reimburse any charges upon receipt of the returned goods. Please return items to Vintage Designs Reborn, Millbank, Coupar Angus Road, Blairgowrie, PH10 6JY, UK.

 

 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.